Leadership

Michelle O’Robinson is a dedicated leader in the community association management industry, holding the prestigious Professional Community Association Manager (PCAM) designation from the Community Associations Institute. With over 20 years of experience, Michelle’s deep expertise and passion for helping communities thrive have been the driving forces behind her successful career. She takes pride in fostering strong, sustainable, and vibrant, connected communities, always striving to create solutions that make a meaningful impact. Most recently, she led operations serving over 300 clients and more than 45,000 homes, showcasing her ability to navigate complex community needs with efficiency and care.

Veda Jones, AMS (Association Management Specialist), is a highly
accomplished and detail-oriented community association manager.
Veda excels in delivering high-quality association management services and oversees the community experience during the onboarding and transition process. Veda’s dedication to customer service, problem-solving, and performance optimization has earned her a reputation as a trusted and results-driven professional. She thrives in the dynamic environment that transitions demand, consistently delivering high standards of management while balancing the needs of the community and the association’s goals.

Carmen holds the Certified Manager of Community Associations (CMCA) designation, underscoring her dedication to professional excellence in the community management industry. Carmen remains up-to-date with industry trends, best practices, and legal updates, ensuring her expertise is always aligned with the latest standards and regulations in community association management. Combined with her extensive professional experience in community and resident engagement, association communications, and event planning, Carmen is highly skilled at creating meaningful connections with the communities we serve.